Residential Internet Pricing
Tier 1 Package
$44.95 / month
- Up to 5.0 Mbps Download Speed
- Up to 5.0 Mbps Upload Speed
- Unlimited data
- Available Now!
Tier 2 Package
$54.95 / month
- Up to 10.0 Mbps Download Speed
- Up to 5.0 Mbps Upload Speed
- Unlimited data
- Not available in all areas
Tier 3 Package
$74.95 / month
- Up to 25.0 Mbps Download Speed
- Up to 5.0 Mbps Upload Speed
- Unlimited data
- Not available in all areas
Tier 4 Package
$94.95 / month
- Up to 50.0 Mbps Download Speed
- Up to 10.0 Mbps Upload Speed
- Unlimited data
- Not available in all areas
If you wish to change your internet package please use the billing support form.
Allow up to 2 business days for account changes to take effect.
Call us for prices on commercial Internet packages.
A one time $199.00 install fee applies to all new Internet subscriptions.
Applicable sales taxes are charged on the setup fee and internet subscriptions.
If you would like your own WiFi inside your house, then you must purchase your own WiFi router.
See our policy page for information on our Terms, Conditions, and Acceptable Use.
Contact Us
Our Mailing Address
PO Box 1753, Princeton, B.C. V0X 1W0
Call Us
Local: 250-295-7944
Toll Free: 866-936-7375
Complaints & CCTS Information
Commission for Complaints for Telecom-television Services (CCTS)
CCTS is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services,
and complaints of small business customers about their telecom services, free of charge. If you have a complaint about
your telephone, wireless, internet or TV service, you must first try to resolve it directly with your service provider.
If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you.
To learn more about CCTS, you may visit its website at
www.ccts-cprst.ca or call toll-free at 1-888-221-1687.
Commission des plaintes relatives aux services de télécom-télévision (CPRST)
La CPRST est un organisme indépendant ayant pour mandat de régler les plaintes des particuliers et des petites entreprises de
détail relatives aux services de télécommunication et de télévision. Si vous avez une plainte à formuler concernant vos services –
que ce soit le service téléphonique, le service sans fil, le service Internet ou de télévision –, vous devez d’abord tenter de la
régler directement auprès de votre fournisseur de services. Si vous l’avez fait et que vous n’êtes pas parvenu à régler la plainte
de manière satisfaisante, la CPRST pourrait vous aider sans frais. Pour en savoir davantage sur la CPRST, vous pouvez consulter
son site Web à www.ccts-cprst.ca ou composer le numéro sans frais
1-888-221-1687.